Privacy Policy

Data protection at SIGN of MINE GmbH

We appreciate your interest in our website. The protection of your personal data, as well as your rights to privacy and informational self-determination, is important to us. Our data protection practices comply with the German Federal Data Protection Act (BDSG) and other applicable statutory provisions. The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is: SIGN of MINE GmbH, Neuturmstraße 10, 80331 Munich, Germany, info@sign-of-mine.de. The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

Purpose of data collection and use

SIGN of MINE GmbH sells high-quality embroidered labels and accessories with the option of personalization. The data you provide during the order process will be used exclusively to process and handle your order. Data will only be shared with third parties if necessary to fulfill the contract, such as shipping or payment service providers, and even then only to the extent necessary. The contract text will be saved, and we will send you the order details via email. You can view past orders in your customer account. If you lose any documents, our customer service will be happy to help you. Processing is carried out in accordance with Art. 6 (1) (b) GDPR.

No sharing of your data for advertising purposes

Your data will not be passed on to third parties for advertising, opinion poll, or market research purposes. If you subscribe to our newsletter, your email address will be used exclusively to send you our own information until you unsubscribe. The legal basis for this is your consent in accordance with Art. 6 (1) (a) GDPR. Furthermore, as part of the ordering process, you can voluntarily consent to us occasionally sending you product-specific information by mail or email. You can unsubscribe at any time, e.g., by emailing info@sign-of-mine.de.

E-mail advertising without newsletter registration and right of objection

If we receive your email address in connection with the sale of a product, we reserve the right to send you offers for similar products by email. This processing is based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR. You can withdraw your consent at any time free of charge, for example, via the unsubscribe link or by sending a message to info@sign-of-mine.de. The emails are sent via MailChimp (The Rocket Science Group LLC, USA). Your data will be transferred to MailChimp, where it will be stored, analyzed, and used to optimize the newsletter. The analysis is carried out using web beacons. If you do not wish this to happen, simply unsubscribe from the newsletter. MailChimp does not use your data to contact you and does not share it. A data processing agreement in accordance with EU standard contractual clauses exists with MailChimp. MailChimp is certified under the EU-US Privacy Shield. MailChimp's privacy policy can be found at mailchimp.com/legal/privacy.

Which data is collected and stored

We store your personal data such as name, address, email address, telephone number, and payment information in accordance with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). This data is collected solely for the purpose of processing your order, unless you request additional services.

Deleting and blocking your customer data

You have the right to request the deletion of your stored personal data at any time. Alternatively, your data will be blocked if legal retention periods prevent deletion. Information about stored data is available upon request by sending an email to info@sign-of-mine.de.

Use of cookies

Our website uses cookies to make it easier to use and to provide certain functions. These are small text files that are stored on your device. Some cookies are deleted when you close your browser (session cookies), others remain stored (persistent cookies). You can configure your browser to control whether and how cookies are stored. Depending on the purpose, cookies are used on the basis of Art. 6 (1) (f) GDPR (technically necessary) or Art. 6 (1) (a) GDPR (with consent).

Cookies from Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to evaluate website usage. The data collected is usually transferred to a Google server in the USA. Your IP address is anonymized prior to transmission if the function is activated. Google compiles reports on website usage for us. You can prevent cookies from being saved by selecting the appropriate settings in your browser. Alternatively, you can install a browser plug-in at http://tools.google.com/dlpage/gaoptout?hl=de to prevent data transmission.

Social media

Our website uses social plugins from the Facebook, Instagram, and Pinterest networks. When you visit a page with an embedded plugin, a connection is established to the respective servers. Facebook (Meta Platforms Inc.) and Instagram (Instagram LLC) thus receive information about your IP address and user behavior. If you are logged in to these services, visits can be assigned to your account. If you do not want this to happen, please log out before visiting our page. Further information on the respective privacy policies can be found at facebook.com/policy.php, help.instagram.com, and about.pinterest.com/de/privacy-policy.

Insight into your personal data

In the "User Account" section, you can view and change your saved data using your email address and password. If you've forgotten your password, you can request a new one. To do so, enter your registered email address, and we'll automatically send you a new password.

Your right to information

You have the right to request information about your personal data stored by us at any time. Upon request, inaccurate data will be corrected, blocked, or deleted – provided there are no legal obligations to the contrary. Please contact us using the contact form or directly by email.

Corporate data protection

All employees of SIGN of MINE GmbH are obliged to comply with applicable data protection regulations and to maintain data confidentiality.

Rights of data subjects

You have the following rights under the GDPR: Information (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), revocation of consent (Art. 7 (3)), complaint to a supervisory authority (Art. 77).

Right of objection

You have the right to object at any time to the processing of personal data concerning you based on legitimate interests (Article 6 (1) (f) GDPR), for reasons related to your particular situation. In the event of a justified objection, your data will no longer be processed. If your data is used for direct marketing purposes, you can also object to this use at any time.

Duration of storage

The storage period depends on the statutory retention periods (e.g., tax or commercial law). After these periods have expired, the data will be deleted unless it is no longer required to fulfill the contract or assert legal claims.

Further information

In certain cases, the provision of personal data is required by law or contract. Without this data, no contract can be concluded. If you do not wish to provide us with your data, we will not be able to contact you or provide services.